Shipping Policy

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Shipping Information

  • All orders usually ship the same or next business day. Shipping same day depends on when the order is placed. After purchase an email will follow with a tracking number.
  • Free shipping on all merchandise orders over $200.00 (excluding taxes).
  • Credit card statement will show billed by: Paypal; Hogan Hockey
  • Canadian orders will be shipped Canada Post Xpresspost. Usually 3-5 business days.
  • USA orders will be shipped Canada Post Xpress Post or from the States either UPS, FedEx or Priority mail to Alaska. Usually 3-5 business days.
  • International orders please email first for a quoted rate on UPS,DHL,FedX or other. Delivery times will vary.
  • Delays may occur on some orders if the ship to and bill to addresses are not the same. A call may be made before shipping to confirm information.
  • USA/Int'l customers be advised that you are responsible for any duties/brokerage fees to be collected if any are applied.

    • Our Policies

    Guarantee/Warranty Policy

    All Hogan Hockey products come with a 30 day money back guarantee and a 30 day warranty against manufacturer's defects (both start from day of shipping). Both will also require a proof of purchase and a return authorization number. The guarantee requires that all products returned will be in new condition (not worn) and have all tags and packaging intact. Upon return, a visual inspection will be done to determine if a refund will be given. Warranty will be a free replacement product and free shipping. (see below for return shipping instructions)

    Exchange Policy

    All products may be returned (no refunds & in new condition with tags and packaging intact) to exchange for a different size/color, with a 10% re-stocking fee being charged. Be sure when ordering to take proper measurements and then order the correct size/color from the drop down.(see below for return shipping instructions)

    Guarantee/Warranty/Exchange/Return Shipping Instructions

    All items being shipped back must be clearly marked with the return authorization number on the outside of the package. US customers are to ship packages back prepaid by postal service to: Hogan Hockey Inc., 231 4th Ave.-505 International Falls, MN 56649. Canadian customers are to ship packages back prepaid by postal service to: Hogan Hockey Inc., 1110 Nelson St., Fort Frances, Ontario, Canada, P9A 1C2. Any questions at all regarding the above information should be directed to info@hoganhockey.com

    Disclaimer

    Hogan Hockey Inc., has made every effort to provide our customers with the most accurate information possible regarding our policies and shipping information.

**All shipping/product pricing is in Canadian funds.**